Delivering peace of mind with each new home warranty.
The New Home Warranty Program of Manitoba is a not-for-profit warranty program that covers defects in workmanship and materials for the 1st year following the date of possession and major structural defects for 5 years. The Program also offers 3rd party conciliation for resolving warranty disputes between homeowners and builder members.
We have been helping the housing industry achieve excellence since 1975 through just the right balance of consumer protection, builder support, and mediation - leading to equitable resolution of new home concerns. We stand behind excellence in building standards and deliver peace of mind with each new home warranty. Read more...
Our Structure
The New Home Warranty Program of Manitoba Inc. is a non-profit organization comprised of a Board of Directors, a Registration Committee, a Technical Committee, and staff.
Board of Directors
The heart of our organization can be found in our Board which is comprised of 5 elected Builder Members and 5 appointed Non-Builder representatives from associated industries. Our Board is involved in almost every mechanism which provides organization and direction to the New Home Warranty Program. The balanced representation between builders and non-builders ensures that the direction taken is equitable for both builder members and homeowners. It also allows for flexibility, a diverse knowledge base, and a progressive outlook when it comes to decision making and policy management.
Technical Committee
Our Technical Committee is responsible for reviewing and providing recommendations on claims involving a possible major structural defect. The Committee is also involved in education/training matters and management of the Program's Maintenance Manual and Construction Performance Standards. Representation is comprised of 3 builder members and an Engineer. The expertise and dedication of this Committee ensures that claims are dealt with fairly and in a timely manner.
Registration Committee
The Registration is responsible for ensuring that Builder Members continue to meet the Program’s policies, procedures, and qualifications to continue as a member in good standing. This Committee reviews the builder memberships on an annual basis, measuring such risk variables as financial strength and claims handling competency. Staff Our office is currently comprised of a Chief Executive Officer, Warranty Manager/Inspector and Administrative Staff. The staff are responsible for all incoming inquiries, claims review, the processing of various forms, registration and renewal of membership, and advertising.
Our History
The New Home Warranty Program of Manitoba is modeled after a home warranty plan which has been in existence in the United Kingdom since the mid 1930's. Prior to the early 1970's new home warranty did not exist at all in Canada. The federal government began taking an interest in new home consumer protection, and began researching the possibility of a regulated new home warranty regime. In 1973 the Housing and Urban Development Association of Canada (HUDAC) conducted a study of the home warranty plan in place in the United Kingdom. At the time of the study, discussions were already underway between the Housing and Urban Development Association of Canada (HUDAC), Central Mortgage & Housing Corporation, now known as Canada Mortgage & Housing Corporation, and the federal government agency responsible for consumer affairs, concerning voluntary implementation of a home buyer protection scheme as an alternative to government imposed regulations on the home building industry or government mandated and operated new home buyer protection schemes....Read More